PRIVACY POLICY
PRIVACY POLICY
1. Information regarding the Privacy of the site
1.1. This section contains information relating to the way in which KtouStore.com, owned by Gabriele De Bernardin, is managed, with reference to the processing of data of the users of the site itself.
1.2. This information is also valid for the purposes of Article 13 of Regulation (EU) No. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, for persons interacting with KtouStore.com.
1.3. The information is provided only for KtouStore.com and not also for other websites that may be consulted by the user through links contained therein.
1.4. The purpose of this document is to provide information about the methods, timing and nature of the information that data controllers must provide to users when connecting to the web pages of KtouStore.com, regardless of the purposes of the connection itself, according to Italian and European legislation.
1.5. The information may be subject to change due to the introduction of new regulations in this regard, so the user is invited to periodically check this page.
1.6. If the user is under fourteen years of age, pursuant to Art.8, c.1 Regulation (EU) 2016/679, and Art. 2 - Quinquies of Legislative Decree 196/2003, as amended by Legislative Decree 181/18, he/she will have to legitimize his/her consent through the authorization of his/her parents or legal guardian.
2. Data controller
2.1. The data controller is the natural or legal person, public authority, service or other body that, individually or jointly with others, determines the purposes and means of the processing of personal data. It also deals with security profiles.
2.2. With regard to this website, the data controller is: Gabriele De Bernardin, and for any clarification or exercise of your rights you may contact him at the following email address: ktou.assistence@gmail.com
3. Place of data processing
3.1. The data processing generated by the use of KtouStore.com takes place at Via duca teodone 7, 39031,Brunico, Bz; Italia.
3.3. In case of necessity, the data related to the newsletter service may be processed by the data controller or persons appointed by it for this purpose at the relevant location.
4. Legal basis of the processing
4.1. The processing of personal data by KtouStore.com is based on the consent - pursuant to Article 6(1)(a) of the EU Regulation 2016/679 - expressed by the user by browsing this website and consulting it, thus accepting this policy.
4.2. Consent is optional and may be revoked at any time by request sent by email to ktou.assistance@gmail.com specifying that, in this case, in the absence of consent, certain services cannot be provided and navigation on the website may be compromised
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5. Cookies
5.1. This section describes how this Site and third parties use cookies and similar technologies. The use of cookies takes place in compliance with the relevant European (Directive 2009/136/EC amended Directive 2002/58/EC "E Privacy) and national legislation (Garante Provvedimento per la protezione dei dati personali of May 8, 2014 and subsequent clarifications as well as Guidelines cookies and other tracking tools of June 10, 2021 n.231).
5.2. For complete information regarding cookies visit our cookie policy: https://ktoustore.com/pages/privacy-policy.
5.3. Specifically, a cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether it is their first time visiting or whether they are a repeat visitor.
In the following link you will find the coockies we use: https://www.shopify.com/legal/cookies
5.4. The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in a number of ways. Keep in mind that removing or blocking cookies may have a negative impact on your user experience and some parts of our Web site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, often found in the "Tools" or "Preferences" menu of your browser. More information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through sites such as: www.allaboutcookies.org.
Also, keep in mind that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section.
6. Type of data processing
6.1. The processing of personal data is necessary for the pursuit of the legitimate interest of the data controller for purposes of providing information about the activity of KtouStore.com in accordance with Article 6(1)(f) of EU Regulation 2016/679, in compliance with the provisions of the same Regulation.
6.2. This site makes use of Log Files in which information collected in an automated manner during user visits is stored. The information collected could be the following:
- internet protocol (IP) address
- browser type and parameters of the device used to connect to the site
- name of the internet service provider (ISP)
- date and time of visit
- visitor's origin (referral) and exit web page
- the number of clicks
- any type of interaction with the site
- the products displayed
- saved products
- payment and shipping information (first and last name, address, etc)
6.3. The above information is processed in automated form and collected in aggregate form only in order to verify the proper functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the owner.
6.4. For security purposes (spam filters, firewalls, virus detection), automatically recorded data may possibly include personal data such as the Ip address, which could be used, in accordance with the relevant laws, in order to block attempts to damage the site itself or to harm other users, or otherwise harmful or criminal activities. Such data is never used for user identification or profiling, but only for the purpose of protecting the site and its users, such information will be processed according to the legitimate interests of the owner.
7. Type of data purchased
7.1. KtouStore.com collects user data directly from the site or from third parties. The data are necessary for browsing the site.
7.2. The data collected are from KtouStore.com are:
- Web browser version
- IP address
- time zone
- cookie information (which sites or products you view)
- search terms
- email
- first and last name
- billing address
- shipping address
- payment information
- email address and phone number
- any type of iteration with the site as seen above
8. Data provided by the user
8.1. If the site allows the inclusion of comments, or in the case of specific services requested by the user, including the possibility of sending the Curriculum Vitae for a possible working relationship, the site automatically detects and records some identifying data of the user, including the email address. This data is understood to be voluntarily provided by the user at the time of the request for the provision of the service.
8.2. By entering a comment or other information, the user expressly accepts the privacy policy. The data received will be used exclusively for the provision of the requested service and only for the time necessary for the provision of the service.
8.3. The information that the users of the site will consider to make public through the services and tools made available to them, is provided by the user knowingly and voluntarily, exempting this site from any responsibility regarding any violation of the laws. It is up to the user to verify that he or she has permissions to enter personal data of third parties or content protected by national and international regulations.
8.4. The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site involves the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.
8.5. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.
9. Purposes of data processing
9.1. The data collected by the site during its operation are used for purposes stated above and for the following purposes:
- Site security
- shared with our Shopify, Gelato, Amazon, Etsy processor.- shared with our processor Shopify, Printfull,Gelato, Amazon, Etsy, PayPal, Meta Pay, Amazon Pay, Apple Pay, Visa, Maestro, Mastercard, Nexi.
- With our newsletter partner Klavyo.
- social: twitter, instagram, facebook, pintarest
- shared with our customer service
- marketing and advertising
*at the end of the document there will be links to our main partners
9.2. Behavioral advertising :
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also turn off Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other Web sites with our advertising partners.We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).
We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can turn off targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] In addition, you can deactivate some of these services by visiting the Digital Advertising Alliance's deactivation portal at: https://optout.aboutads.info/
10. Data Retention
10.1. In accordance with the requirements of Article 5.1(c) of the Regulations, the information systems and computer programs used by KtouStore.com are configured to minimize the use of personal and identifying data; such data will be processed only to the extent necessary to achieve the purposes set out in this Policy.
10.2. The data will be kept for the period of time strictly necessary to achieve the purposes concretely pursued and, in any case, the criterion used to determine the storage period is marked by compliance with the terms allowed by applicable laws and the principles of minimization of processing and limitation of storage.
10.3. Specifically, data will be retained for the following periods: The collected data will be valid until the user revokes it, in case of no revocation the software will keep the data on the site for up to two years after which it will be deleted, it is specified that the data is in full disposal according to the user's rights and can be precisely changed or deleted at any time. The data used for security purposes (blocking attempts to damage the site) are kept for the time strictly necessary to achieve the previously stated purpose.
11. GDPR :
If you reside in the EEA, you have the right to access the personal information we keep about you, to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us via the contact information above.
6. As noted above, if you wish to file a complaint, please contact us by e-mail or by mail using the details provided in the "Contact Us" section above if you are not satisfied with our response to your complaint, you have the right to file your complaint with the appropriate data protection authority. You can execute your complaint through the relevant offices or by sending an email to the following address: protocollo@pec.gdpd.it.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
12. Payments.
12.1. KtouStore.com uses payment services to make payments by credit card, wire transfer, or other means. KtouStore.com does not collect or capture the data used for payment.
12.2. Payment data is collected and acquired directly by the payment service provider, such as the credit card company, Paypal, Stripe or similar. These services may carry out sending messages towards the user, for example, email or text message notifications of payment.
12.3. The data captured and the use of the same by third party services are governed by their respective Privacy Policies to which please refer.
PayPal, Service Provider: PayPal, Inc Purpose of Service: to make online payments Personal data collected: types of data as specified by the privacy policy of the service Place of processing: as specified by the privacy policy of the service Privacy Policy (https://www.paypal.com/it/webapps/mpp/ua/privacy-full)
Stripe, Service provider: Stripe, Inc Purpose of service: to make online payments Personal data collected: types of data as specified by the privacy policy of the service. Place of processing: as specified by the privacy policy of the service Privacy Policy (https://stripe.com/it/privacy)
13. Newsletters
13.1. With the user's prior consent, and by voluntary registration via email, the user is placed on a list of contacts to whom update emails, including promotional and marketing emails, arising from this site will be sent periodically.
13.2. The user is sent an email (to the indicated email address) with inside a link to click on to confirm that the user is really the owner of the email address.
13.3. Personal data that may be collected in the newsletter:
- first and last name
- email address
- sessions on the site
- products purchased or not
- activities performed on the site
14. Contact forms
14.1. The user may fill out the contact/information request form(s), entering their data and consenting to their use to respond to requests of the nature indicated in the header of the form.
14.2. Personal data that may be collected:
- first and last name
- email address
15. User Rights.
15.1. The user is guaranteed respect for his/her rights in the area of personal data protection. In line with what is taken up and affirmed by the GDPR, in relation to the processing of their personal data, the user has the right to request from the Controller:
- Access: the user can ask for confirmation that there is or is not a data processing that concerns him/her, as well as for further clarification about the information referred to in this policy;
- Rectification: you may ask to rectify or supplement the data you have provided, if inaccurate or incomplete;
- Deletion: he can request that his data be deleted, if it is no longer necessary for our purposes, in case of revocation of consent or opposition to processing, in case of unlawful processing, or there is a legal obligation to delete or it relates to individuals under the age of fourteen;
- Limitation: you may request that your data be processed only for the purpose of storage, with exclusions of other processing, for the period necessary for the rectification of your data, in case of unlawful processing for which you object to the deletion, if you have to exercise your rights in court and the data retained by the Data Controller may be useful to you and, finally, if you object to the processing and there is an ongoing verification of whether the legitimate reasons of the Data Controller prevail over yours.
- Opposition: you may object at any time to the processing of your data, unless there are legitimate reasons for the Data Controller to proceed with the processing that override your own, e.g., for the exercise or own defense in court.
- Portability: you may request to receive your data, or have it transmitted to another data controller specified by you, in a structured, commonly used, machine-readable format.
- Revocation: you may revoke your consent to the use of cookies (Cookie Policy) at any time, as it constitutes the basis for processing in this case. Revocation of consent however does not affect the lawfulness of the processing based on the consent carried out prior to the revocation.
15.2. At any time the user may request to exercise the above rights to KtouStore.com by contacting the email address: ktou.assistance@gmail.com
15.3. In addition, the user has the right to lodge a complaint with the Italian Supervisory Authority: "Garante per la Protezione dei Dati Personali" in the event that he considers that his rights have been violated by KtouStore.com or in the event that he does not consider KtouStore.com's response to his requests satisfactory.
16. Security of data provided
16.1. This site processes user data in a lawful and correct manner, taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data. The processing is carried out by means of computer and/or telematic instruments, with organizational methods and logics strictly related to the indicated purposes.
16.2. In addition to the owner, in some cases, categories of people involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the data.
17. Changes to this document
17.1. This document, which constitutes the privacy policy of this site, is published at:
https://ktoustore.com/pages/privacy-policy
17.2. It may be subject to changes or updates. If there are significant changes and updates these will be indicated with appropriate notifications to users.
17.3. Earlier versions of the document will still be available for consultation on this page.
17.4. The document was updated on 01/03/2023 to comply with the relevant regulatory provisions, and in particular in accordance with Regulation (EU) 2016/679.
*here you can find our partners with whom we may share some information:
https://www.klaviyo.com/legal/privacy
https://www.shopify.com/legal/privacy
https://www.gelato.com/legal/privacy
https://www.printful.com/it/politiche/sulla-riservatezza
https://www.printful.com/uk/policies/privacy